All sales are final. There are no returns.

Purchaser is solely responsible for:

  • Choices made regarding airtime plans.
  • Reading all information associated with airtime plans being purchased.

Exceptions to this policy may be made for the following reasons:

  • If you are somehow charged more than once for an airtime purchase.
  • Airtime you purchased is invalid and not able to be added to a phone.
  • As otherwise required by law.

By making a purchase on Simapay, you acknowledge that you have read and agree to this return policy.